jl3com Privacy Policy

1. Introduction

jl3com ("we," "us," or "our") operates the online gaming platform accessible at https://jl3com.org (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you" or "your") who access or use the jl3com Platform.

This Privacy Policy describes how jl3com collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and how you may exercise those rights.

By registering an Account on jl3com or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform.

2. Personal Data We Collect

jl3com collects personal data that is necessary for the operation of the Platform, compliance with legal obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID details), it is handled with additional safeguards in accordance with the DPA.

3. How We Use Your Personal Data

jl3com processes your personal data for the following purposes:

• Account Registration & Management: To create and maintain your jl3com Account, verify your identity and age (21+), and manage your Account preferences and settings.
• Platform Services: To provide access to jl3com's games, process deposits and withdrawals through approved Philippine payment channels, and deliver a personalized gaming experience.
• Regulatory Compliance: To fulfill our obligations under Philippine law, including PAGCOR regulations, anti-money laundering (AML) requirements, and the Data Privacy Act of 2012. This includes Know Your Customer (KYC) verification and transaction monitoring.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and apply responsible gaming tools such as deposit limits and session reminders.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized Account access, and other security threats to the Platform.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, subject to your marketing preferences. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jl3com Platform.

4. Legal Basis for Processing

jl3com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jl3com (i.e., the Terms & Conditions), including Account management, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting duties.
• Legitimate Interests: Processing is necessary for jl3com's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential data processing activities, jl3com relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

jl3com does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Service Providers: GCash, PayMaya/Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the processing of deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to assist with identity verification and fraud screening.
• Technology Partners: Cloud hosting providers, cybersecurity firms, and software vendors who support the operation and maintenance of the jl3com Platform under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where disclosure is required by law or regulatory directive.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by jl3com in connection with legal proceedings or compliance matters, subject to professional confidentiality obligations.

6. Cookies & Tracking Technologies

jl3com uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function, including session authentication and security cookies. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement.
• Marketing Cookies: Used to deliver relevant promotional content based on your Platform activity, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl3com Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

jl3com retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specific retention periods include:

• Account Data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with PAGCOR and AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
• Support Communications: Retained for up to two (2) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymized within a reasonable timeframe.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jl3com's data disposal procedures.

8. Data Security

jl3com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl3com's servers.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorized personnel may access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform's infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for the detection, containment, and notification of personal data breaches in accordance with NPC requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl3com will notify the National Privacy Commission and affected users within the timeframes prescribed by the DPA and its implementing rules.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl3com:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jl3com holds about you and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by jl3com.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl3com's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jl3com's Data Protection Officer using the contact details provided in Section 12 of this Privacy Policy. We will respond to your request within the timeframes prescribed by the DPA.

10. Children's Privacy

The jl3com Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jl3com does not knowingly collect personal data from individuals under the age of 21.

If jl3com becomes aware that personal data has been collected from a person under 21 years of age, the relevant Account will be immediately closed, all associated data will be deleted, and any funds will be handled in accordance with applicable Philippine law and PAGCOR regulations.

If you are a parent or guardian and believe that your child under 21 has registered on jl3com, please contact our Data Protection Officer immediately using the details in Section 12.

11. Changes to This Privacy Policy

jl3com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will provide reasonable notice to registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed of how jl3com protects your personal data.

Your continued use of the jl3com Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Privacy Policy, you must cease using the Platform and may request Account closure.

12. Contact & Data Protection Officer

jl3com has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO through the following channels:

• DPO Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 directly on the jl3com Platform
• Response Time: Data privacy requests are handled within 15 business days as required by the DPA

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.